Privacy Policy

MG Air Group

Effective Date: November 3, 2026

MG Air Group ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website, requesting HVAC services, or communicating with our company.

This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

When you contact MG Air Group, request HVAC services, schedule an appointment, or use our website, we may collect the following information:

Full name
Phone number
Email address
Home or business address
Service appointment details
HVAC equipment and service history
Information submitted through website contact forms
Communications with our company, including text messages

We collect only the information reasonably necessary to provide our services and communicate with customers.

2. How We Use Your Information

We may use your personal information to:

Schedule, confirm, and manage HVAC service appointments.
Respond to customer questions and service requests.
Send appointment reminders and technician arrival notifications.
Provide estimates, invoices, and payment reminders.
Communicate service updates and follow-up information.
Improve our customer service and business operations.
Send promotional messages when you have provided the appropriate consent.

3. SMS Text Messaging and Consent

By providing your mobile phone number and expressly opting in to receive text messages from MG Air Group, you agree to receive SMS communications related to our HVAC services.

These messages may include:

Appointment confirmations and reminders
Technician arrival notifications
Service scheduling updates
Estimates and invoice notifications
Customer service communications
Promotional offers, if separately authorized

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message.

For assistance, reply HELP or contact us at info@mg-hvac.com.

Consent to receive text messages is not a condition of purchasing our services.

4. SMS Privacy and Information Sharing

MG Air Group does not sell, rent, or share mobile phone numbers, SMS opt-in consent information, or SMS consent records with third parties or affiliates for marketing or promotional purposes.

We may share information with trusted service providers only as necessary to operate our business, deliver requested services, process payments, or facilitate customer communications.

SMS consent information will not be shared with third parties for their independent marketing purposes.

We may also disclose information when required by applicable law.

5. Information Security

We take reasonable administrative and technical measures to protect customer information against unauthorized access, disclosure, alteration, or misuse.

Although we work to protect your information, no method of electronic storage or internet transmission is completely secure.

6. Cookies and Website Information

Our website may use cookies and similar technologies to support website functionality, understand website traffic, and improve the user experience.

You may adjust your browser settings to manage or disable cookies.

7. Third-Party Service Providers

MG Air Group may use third-party service providers for appointment scheduling, customer communications, payment processing, and business management.

These providers may access personal information only as reasonably necessary to perform services on our behalf, subject to applicable contractual and legal requirements.

8. Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, meet legal obligations, and resolve disputes.

9. Your Privacy Choices

You may contact MG Air Group to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements.

You may also opt out of SMS communications at any time by replying STOP.

10. Changes to This Privacy Policy

MG Air Group may update this Privacy Policy periodically to reflect changes in business practices, technology, or legal requirements.

Any updates will be published on this page with a revised effective date.

11. Contact Information

If you have questions regarding this Privacy Policy or how your personal information is handled, please contact us:

MG Air Group

Website: https://mg-hvac.com

Email: info@mg-hvac.com

Phone: (732) 734-7383

New Jersey, United States