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Terms of Service

MG Air Group

Welcome to MG Air Group. By accessing our website, requesting our HVAC services, or using our online communication features, you agree to the following Terms of Service.

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1. General Information

MG Air Group provides professional heating, ventilation, and air conditioning (HVAC) services, including installation, repair, maintenance, and system diagnostics.

These Terms of Service govern the use of our website, customer communications, and related services.

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2. HVAC Services

MG Air Group provides HVAC services by appointment, subject to technician availability and service area coverage.

Service estimates, pricing, scheduling, warranties, and payment terms may vary depending on the work performed and will be communicated to customers as applicable.

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3. Appointment Scheduling and Communications

By contacting MG Air Group or requesting service, you authorize us to respond to your inquiry through the contact information you provide.

We may contact you regarding:

  • Service appointment confirmations and reminders

  • Technician arrival notifications

  • Scheduling changes and service updates

  • Estimates, invoices, and payment reminders

  • Follow-up communications related to HVAC services

Text messages are sent only where appropriate consent or another lawful basis exists.

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4. SMS Messaging Terms and Conditions

Program Name: MG Air Group SMS Notifications

MG Air Group offers an SMS messaging program to communicate with customers who have opted in to receive text messages.

By expressly opting in to this program, you agree to receive text messages from MG Air Group at the mobile phone number you provided.

Messages may include appointment confirmations, service reminders, technician arrival notifications, scheduling updates, customer support messages, and billing notifications.

Promotional offers may be sent only when you have separately consented to receive marketing messages.

Message frequency: Message frequency varies based on your appointments, service requests, and interactions with MG Air Group.

Message and data rates: Message and data rates may apply according to your mobile carrier plan.

Opt-out: You may unsubscribe from SMS communications at any time by replying STOP to any text message. After opting out, you may receive a final confirmation message. No further messages will be sent through that program unless you opt in again.

Help: For assistance, reply HELP to any text message or contact us at info@mg-hvac.com or (732) 734-7383.

Consent: Consent to receive SMS messages is not required as a condition of purchasing goods or services from MG Air Group.

Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

Privacy: We respect your privacy. Mobile information and SMS opt-in consent data will not be shared with third parties or affiliates for marketing or promotional purposes.

For more information about how we collect and use personal information, please review our Privacy Policy:

https://mg-hvac.com/privacy-policy

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5. Customer Responsibilities

Customers agree to provide accurate contact information, appointment details, and service addresses when requesting HVAC services.

Customers are responsible for providing reasonable access to equipment and service locations during scheduled appointments.

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6. Payments and Estimates

Pricing for HVAC services depends on the type of service, equipment, materials, and labor required.

Estimates are subject to the terms communicated at the time of service. Payment terms will be provided through invoices, estimates, or written agreements.

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7. Website Use

Visitors agree to use the MG Air Group website for lawful purposes only.

Unauthorized attempts to interfere with website functionality, access restricted systems, or misuse contact forms are prohibited.

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8. Limitation of Liability

To the extent permitted by applicable law, MG Air Group is not responsible for losses resulting from temporary website interruptions, communication delays, or circumstances beyond our reasonable control.

Nothing in these Terms limits rights or remedies that cannot legally be excluded.

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9. Privacy and Data Protection

MG Air Group respects customer privacy and uses personal information to provide requested services and manage customer communications.

For additional details, please review our Privacy Policy:

https://mg-hvac.com/privacy-policy

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10. Changes to These Terms

MG Air Group reserves the right to update these Terms of Service as necessary to reflect changes in business practices, technology, or legal requirements.

Updated terms will be published on this page with a revised effective date.

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11. Contact Information

For questions about these Terms of Service, HVAC services, or SMS communications, please contact:

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MG Air Group

Website: https://mg-hvac.com

Email: info@mg-hvac.com

Phone: (732) 734-7383

New Jersey, United States

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